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E-commerce solutions

E-commerce solutions with AI, from storefront to fulfilment.

Cloudilic builds and connects the commerce stack: storefronts and marketplaces, order intake and fulfilment, and the AI that helps customers find products and teams handle orders faster, integrated with Shopify, WooCommerce, ERPs and delivery partners.

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Storefronts
marketplaces and B2B ordering experiences
Connected
Shopify, WooCommerce, Easy Orders and Bosta connectors
AI
smart search, shopper support and order automation

What this covers

What we build for commerce.

01

Storefronts and marketplaces

Customer-facing stores and multi-vendor marketplaces with AI-driven matching, search and recommendations.

  • Custom storefronts
  • Marketplaces
  • AI search and recommendations
02

Order operations

Omnichannel order intake that reads orders from chats, emails and files and syncs them to your ERP.

  • Omnichannel order intake
  • ERP synchronization
  • Fulfilment and delivery updates
03

Commerce automation

Agents that answer shoppers, follow up on leads and keep catalogs and customer records up to date.

  • Shopper support agents
  • Lead follow-up
  • Catalog and content automation

Delivered by Cloudilic

Proof from production.

Healthcare & Medical Devices

IMSC

Omnichannel order intake with ERP-integrated processing: automated extraction, structured data, real-time sync, and monitoring dashboards.

70–90% fewer order processing errors

Read the project: IMSC
Freelance & Talent

Helhal

A complete marketplace platform with AI-driven matching, operational automation, multiple agents, and scalable infrastructure.

60–70% less manual coordination

Read the project: Helhal
Digital Marketing

Tamiyouz

Omnichannel sales automation: lead capture, CRM sync, sales intelligence, automated follow-ups, and workflow orchestration.

900–1,200 h saved monthly across 15 reps

Read the project: Tamiyouz

Results as reported in Cloudilic’s company portfolio.

How it moves

From catalog to repeat customers.

We connect what already works, automate what slows orders down and add AI where it improves conversion and service.

  1. 01Audit the stackReview the store, the order flow and the systems around them.
  2. 02Design the journeyDesign the customer and operations journeys end to end.
  3. 03BuildBuild the storefront, the marketplace or the automation.
  4. 04IntegrateConnect payments, delivery partners, ERP and CRM.
  5. 05LaunchGo live with tracking on orders, support and conversion.
  6. 06OptimizeUse the data to improve search, support and fulfilment.

Questions

Frequently asked questions.

Do you work with Shopify and WooCommerce?

Yes. We connect Shopify, WooCommerce, Easy Orders and Bosta to your ERP, CRM and support channels, and build custom storefronts and marketplaces where a platform store isn't enough.

Can you automate order intake from WhatsApp, email and files?

Yes. Omnichannel order intake reads orders from chats, emails and files, turns them into structured data and syncs them to your ERP, with monitoring dashboards on top.

How can AI improve an online store?

AI search and recommendations help shoppers find products, support agents answer their questions in Arabic and English, and automation keeps catalogs, follow-ups and customer records up to date.

Next step

Grow your commerce operation.

Tell us where orders, shoppers or catalogs slow you down. We will show what to build and what to connect.

Discuss e-commerce View connectors